CEX.IO

A step-by-step guide on how to create an account and start buying, trading, and earning cryptocurrencies.

Getting Started

CEX.IO VIP Services

Bohdan Bunchuk

Rick Alexsson

Mary Lou

Getting Started & Verification

Find some essential requirements and recommendations for a password to your CEX.IO account.

Password requirements and recommendations

How to Enable Two-factor Authentication (2FA) for Your CEX.IO Account

How to add and send funds on CEX.IO

Payment methods at CEX.IO

How do I find my User ID/Username?

Benefits of the 2-Factor Authenticator App over SMS

Account creation

Account Verification Guide for Website: Identity Verification

Find answers to the most common questions about our Identity Verification procedure.

Identity Verification FAQ

How to make ID confirmation photos

A step-be-step guide on how to verify your address and access wider range of payment methods.

Address Verification on CEX.IO

What is TIN?

What is wrong with my documents for verification?

Why was I rejected at CEX.IO if I successfully passed AML/KYC at other exchanges?

What are AML and KYC?

What will I get if I pass AML/KYC check?

Proof of address requirements

Anastasiia

Ashley Felton

Verification

Payment Card Verification Guide

Payment Cards Guide

To verify your debit/credit card, you may be asked to upload a selfie of yourself holding the card. Here is how to do this.

How to submit a selfie with a card (FAQ)

Why was my card verification rejected?

Payment Card Verification Request during funds withdrawal

Payment card verification

CEX.IO Blog

CEX.IO University

Find answers and get help from Intercom Support and Community Experts

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