CEX.IO

Verification plays an important role as CEX.IO follows strict <a href="https://cex.io/aml-kyc" target="_blank" rel="nofollow noopener noreferrer">KYC/AML policies</a> in its goal to promote Bitcoin as legal tender. 

If your verification is rejected you should have already received an explanatory email from our Compliance Department stating reason/reasons for its rejection. In case you do not agree with the comments or need any help - please review these guides that outline document requirements:

<a href="https://support.cex.io/en/articles/4383395-identity-verification-on-cex-io" target="_blank" rel="nofollow noopener noreferrer">Identity Verification Guide</a>

- <a href="https://support.cex.io/en/articles/4383395-identity-verification-on-cex-io" target="_blank" rel="nofollow noopener noreferrer">Identity Verification Guide</a>

<a href="https://support.cex.io/en/articles/4383448-payment-card-verification-guide" target="_blank" rel="nofollow noopener noreferrer">Payment Card Verification Guide</a>

- <a href="https://support.cex.io/en/articles/4383448-payment-card-verification-guide" target="_blank" rel="nofollow noopener noreferrer">Payment Card Verification Guide</a>

Of course, if you require any further assistance you can always contact our support team via <a href="https://support.cex.io/" target="_blank" rel="nofollow noopener noreferrer">chat</a> - they will guide you through the process.

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