As a CEX.IO customer, you can choose from a broad range of payment methods to buy cryptocurrencies, or make deposits and withdrawals.
At CEX.IO you can deposit and withdraw funds using Visa and Mastercard credit and debit cards.
To do that, you need at least an Identity Verification level.
Here’s how to add a card to your CEX.IO account.
Deposit and withdrawal limits depend on your current verification level. For instance, with Address Verification, you can deposit and withdraw up to $10,000 in a day.
In CEX.IO mobile app you can currently use credit and debit cards as a payment method. However, all the payment methods are available in the web version.
Below are the types of bank transfers that you can use at CEX.IO, depending on your country of residence and verification level.
ACH for the US only
Domestic Wire Transfer
Faster Payments - UK only
Sepa - European countries
If your bank transfer is delayed, here is the list of possible reasons.
Bank transfers are only available to users who passed an Address verification.
The full list of minimum and maximum possible amounts, list of supported countries, limits, and commissions are on this page.
You can transfer funds from your e-wallet account to your CEX.IO account.
Here is the list of e-wallets supported by CEX.IO:
Depositing and withdrawing with an e-wallet is easy and usually takes less time than traditional bank transfers.
Aside from fiat payments, you can also deposit and withdraw in cryptocurrency.
If something went wrong, check out our crypto deposits troubleshooting tips and crypto withdrawals troubleshooting tips. Or contact our Customer Support by using the online chat window on the website.
If you’ve sent a crypto deposit to an incorrect address, you can request recovery of that deposit from CEX.IO.