In this article, we will look at ways to withdraw crypto funds from your CEX.IO account.
Before we start, please note some important security rules:
Cryptocurrency withdrawals are restricted for the first 48 hours after creating a CEX.IO account.
Withdrawal functionality is only available after successfully enabling two-factor authentication (2FA) on your account.
If you change or restore your 2FA method or change your email address, withdrawals are restricted for the next 48 hours, to provide a buffer in the event of fraud.
Withdrawal page navigation
1. Sign in to your CEX.IO account, and click on the CEX.IO Wallet box.
2. Choose the currency you would like to withdraw.
3. Click the Withdraw button next to the chosen currency.
4. Click Select the destination.
When withdrawing crypto, customers can choose direct crypto withdrawal, or they may send funds to their debit/credit card, bank account, or online wallet (Skrill, Epay).
Direct crypto withdrawals
1. To send crypto from your CEX.IO account to another wallet, choose the Cryptocurrency address as your destination.
2. Click on "Add New Address".
3. Then, carefully enter your destination wallet address.
You can give your wallet address a unique name in the Nickname field to locate them more easily. This can help organize your crypto off-ramps if you make regular withdrawals.
Also, you have an option to mark it as a Trusted. Transactions with Trusted payment methods will not require 2FA on each transaction.
4. To proceed, click Add Address.
According to our Terms of Use, our customers are allowed to use only personal wallets for these types of crypto transactions.
Please note that the same wallet cannot be used to withdraw different currencies. For example, BCH cannot be credited to a BTC wallet, just as Ethereum-based tokens (e.g., USDT, POL, SHIB) can be lost when sent to a native ETH wallet.
Multichain withdrawals
That being said, some crypto assets can be sent through multiple blockchains. For example, USDC can be deployed on the Ethereum, Solana, Stellar, Polygon, and Noble networks. You’ll be prompted to select a network for transaction processing along with the withdrawal request. Again, make sure your destination address belongs to that particular blockchain. Choosing a blockchain that is different from your destination wallet network can result in extremely high transaction fees and the potential loss of funds.
To help ease the stress of choosing the right wallets, don't forget about the option of renaming your wallets.
Click here for more tips on withdrawing crypto from CEX.IO.
Confirming crypto withdrawal
5. In the You will send field, enter how much cryptocurrency you wish to withdraw. The total amount after the commission is deducted will appear below, alongside You will get.
6. After that, confirm that you have read and agreed with the Risk Notice, then click Proceed.
7. Next, verify your withdrawal details and click Send.
If you have marked this wallet address as Trusted, you won't be asked to confirm withdrawal with a 2FA code. Otherwise, you will be asked to confirm withdrawal with a 2FA code.
Once CEX.IO confirms your cryptocurrency transfer, the transaction is sent to its respective blockchain. When the transaction is confirmed by the network, the funds will be credited to your destination wallet.
Crypto withdrawals to other payment methods
CEX.IO customers can withdraw their crypto assets to participating debit/credit cards, bank accounts (where eligible), or online wallets (Skrill, Epay). These transactions are completed in two steps:
The system sells your crypto for fiat funds.
The proceeds are sent using the chosen payment method.
When choosing to withdraw crypto to these off-ramps, please consider that the arrival of your funds may depend on your bank or online wallet provider, and may take between one and three business days.
To request this type of withdrawal:
1. Choose a preferred payment card, bank account, or e-wallet as your withdrawal destination, and provide the necessary information (such as card details, IBAN for wire transfers, or email address for online wallets).
2. Enter the amount of crypto you wish to convert and withdraw in the You will pay field. The fiat equivalent will be calculated according to the current market price. You can verify the final amount in the You will get field. When satisfied, click Proceed to continue.
3. Verify the transaction details, and then click Sell to complete your withdrawal.
Once you complete the above steps, you will instantly receive a confirmation email to the address registered with your CEX.IO account.
Note: The availability of payment methods depends on the currency, your location, and verification level. When making withdrawals, pay attention to your daily and monthly limits. You can find this information on the Limits and Commissions page.
Also, eligible CEX.IO users can now convert USDC to physical cash (fiat) with MoneyGram Integration. Check out the following article to learn how to cash-out USDC with MoneyGram.
The web content provided by CEX.IO is for educational purposes only. The information and tools provided neither are, nor should be construed as, an offer, or a solicitation of an offer, or a recommendation, to buy, sell or hold any digital asset or to open a particular account or engage in any specific investment strategy. Digital asset markets are highly volatile and can lead to loss of funds.
The availability of the products, features, and services on the CEX.IO platform is subject to jurisdictional limitations. To understand what products and services are available in your country, please see our Licenses and Registrations.
CEX.IO Corp. is not a registered broker-dealer or FINRA member. Crypto is not insured by the Federal Deposit Insurance Corporation (FDIC) or the Securities Investor Protection Corporation (SIPC).
Taxes may be payable on any return and/or on any increase in the value of your digital assets and you should seek independent advice on your tax obligations.