Recently CEX.IO has enlarged the list of payment options with Epay, a fast, convenient, and safe payment service between individuals and companies around the world. Now you can deposit USD with no commission and withdraw with only a 1% fee at CEX.IO. In this guide, we will describe how to effortlessly transfer funds between your CEX.IO and Epay accounts.

Important

  • Epay transfers require an Identity verification level at least.

  • Your CEX.IO account and Epay account should be associated with the same email address.

  • Only a personal Epay account can be used. The first and last names on CEX.IO and Epay should be the same.

  • If you have a corporate account at CEX.IO, your Epay account should be connected with the same company name.

  • The minimum deposit/withdrawal amount via Epay service is $20, the maximum amount to deposit/withdraw per day is $10.000. This information can be found on the Limits and commissions page.

  • Epay is not available in certain countries yet. See the list of such countries on the Limits and commissions page.

Deposits

To make a deposit from Epay service to CEX.IO:

  1. Open the Finance page or click the Deposit button in the upper right corner.

  2. Choose USD as the currency to deposit and enter an amount.

  3. Select Epay as the payment option.

  4. Indicate the country and click Proceed.

You’ll see all the details needed for your transfer: the email address to which to send funds and your reference (order number). You can download or print the order with this information, then open your Epay account in a browser or mobile app and request a transfer using these details.

In your Epay account, enter the amount you wish to transfer. Insert your reference (order number) in the Message field.

Your funds will appear on your CEX.IO balance the same day you confirm the transfer.

Withdrawals

To withdraw funds from CEX.IO to your Epay account:

  1. Оpen the Finance page or click the Withdraw button in the upper right corner.

  2. Choose USD as the currency to withdraw and enter an amount.

  3. Select Epay as the payment option.

  4. Make sure the email address of your CEX.IO account matches the email address associated with your Epay account. Then click Withdraw.

Confirm the operation with a 2FA code. We’ll send the funds to your Epay account on the same day.

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