Due to recent regulatory developments, and as we advised in our recent email communication dated October 7, 2025, users who are residents of India will no longer be able to access CEX.IO their Account after Thursday, October 9, 2025. We ask that you take immediate action to avoid potential inconvenience.
In order to ensure a smooth transition, please withdraw all funds from your CEX.IO Account by:
3:00 PM UK Time (7:30 PM / 19:30 India Standard Time) on Thursday, October 9, 2025
After this deadline, Account access from India will be restricted.
For a list of guides on the withdrawal methods available through our product ecosystem, please consult the relevant sections of our Help Center below:
Please keep in mind that security measures, holding periods, and/or daily send limits pertaining to specific chains or withdrawal methods may apply. Please plan accordingly to ensure these processes are initiated well before the close date.
If you have questions about your account or experience any issues, please contact our Support Team immediately.
We sincerely apologize for any inconvenience this may cause, and greatly appreciate your cooperation in ensuring a smooth and secure return of your funds.
Frequently Asked Questions (FAQ)
Why is access being restricted for users in India?
Recent regulatory developments in India have resulted in restrictions that prevent continued account access from within the jurisdiction. In light of these developments, accounts accessed from India will no longer be available after the deadline specified below.
When will access be restricted for India-based users?
Access to all CEX.IO services for residents of India will be restricted starting at the following deadline:
3:00 PM UK Time (7:30 PM / 19:30 India Standard Time) Thursday, October 9, 2025
What will happen to my funds after the deadline?
After this date, access to CEX.IO accounts from India will be restricted. We strongly recommend that you withdraw all balances prior to October 9, 2025 to ensure the smooth and timely return of your assets. Failure to do so may result in delays in processing withdrawals.
Information provided by CEX.IO is not intended to be, nor should it be construed as financial, tax or legal advice. The risk of loss in trading or holding digital assets can be substantial. You should carefully consider whether interacting with, holding, or trading digital assets is suitable for you in light of the risk involved and your financial condition. You should take into consideration your level of experience and seek independent advice if necessary regarding your specific circumstances. CEX.IO is not engaged in the offer, sale, or trading of securities. Please refer to the Terms of Use for more details.