At CEX.IO, our community is at the heart of everything we do. We are constantly striving to build a seamless, secure, and world-class crypto ecosystem. However, we know that sometimes expectations aren’t met or financial paths change.
If you have submitted a request to close your CEX.IO account, you may be eligible for a one-time 100% fee rebate credited in USDC to your CEX.IO wallet. This rebate fully covers the transaction fee on your next qualifying fiat deposit or crypto purchase.
Who Is This Offer For?
This offer is available exclusively to eligible users who have submitted an account deletion request and choose to keep their account open.
How the Rebate Works
Rebate type: 100% fee rebate, credited in USDC
Credited to: Your CEX.IO wallet
Applies to: Your next fiat deposit or crypto purchase
Minimum transaction: None
How many times: Once per user
The fee rebate will be available to claim in the Reward Center inside the CEX.IO App.
How to Qualify
Confirm with Support: If you received an email from our Support Team regarding your deletion request, simply reply to the ticket letting them know you’ve changed your mind and want to keep your account.
Log Back In: Head over to CEX.IO via your browser or mobile app and log in using your existing credentials.
Make Your Move: Complete a fiat deposit or crypto purchase.
Claim your reward in the CEX.IO Reward Center. Check the official rules of this offer.
Frequently Asked Questions
Does the rebate apply to any deposit amount?
Yes. There is no minimum deposit or purchase amount required. The rebate covers 100% of the transaction fee. The maximum possible reward amount is $1,000 in USDC.
How long does it take for the rebate to appear in my wallet?
The rebate will appear in your CEX.IO Wallet right after you complete the eligible transaction and claim the USDC reward in the Reward Center.
What if I still want to close my account?
You can proceed with account deletion at any time. Choosing not to use this offer has no impact on your ability to close your account.
I didn't receive the offer email. Am I still eligible?
If you submitted an account deletion request during the offer period, contact our support team, and they will confirm your eligibility.
The web content provided by CEX.IO is for educational purposes only. The information and tools provided neither are, nor should be construed as, an offer, or a solicitation of an offer, or a recommendation, to buy, sell or hold any digital asset or to open a particular account or engage in any specific investment strategy. Digital asset markets are highly volatile and can lead to loss of funds.
Services are subject to eligibility and regulatory restrictions in certain jurisdictions and are not available to the UK and Spain residents. To understand what products and services are available in your region, please see our list of supported countries and territories. Nothing in this material constitutes investment or financial advice. Trading digital assets involves significant risk, including the potential loss of capital. Please conduct your own research. Terms and conditions apply
CEX.IO Corp. is not a registered broker-dealer or FINRA member. Crypto is not insured by the Federal Deposit Insurance Corporation (FDIC) or the Securities Investor Protection Corporation (SIPC).
Taxes may be payable on any return and/or on any increase in the value of your digital assets and you should seek independent advice on your tax obligations.