Those looking for a smooth way to send digital assets to their CEX.IO wallet can try direct crypto deposits on our mobile app. Just carefully copy your CEX.IO wallet address, and send assets to that address from an external wallet.
Read along below for a detailed guide to help expedite this action along your crypto journey.
How to make a direct crypto deposit with CEX.IO App
1. To select the currency you wish to deposit, open the Wallet tab, click Receive and use the search bar or choose the currency from the list.
2. On the next page, copy the wallet address or scan its QR-code. Then use it to transfer the selected asset from your external crypto account.
3. Make sure that your deposit amount is above the minimum required for transactions in the selected currency. Any deposits requested below this amount will not be processed.
To explore detailed information about CEX.IO’s transaction amount requirements and fee structure, please visit our Limits and Commissions page.
Important:
We recommend using only personal wallets for these transactions.
Do not use the same wallet for different currencies. For example, BCH cannot be credited to a BTC wallet, while Ethereum-based tokens (e.g., USDT, MATIC, SHIB) can be lost when sent to a native ETH wallet.
Select the correct blockchain network for your transaction, to avoid high fees and potential loss of funds.
Some digital assets feature a destination tag, a memo ID, or memo text. Please ensure to include these details, whenever necessary. If you don’t take this step, it could result in your coins failing to reach the intended destination, and/or becoming lost.
Additionally, this article outlining troubleshooting tips for crypto deposits can be a helpful resource for initiating future transactions.
To sum up, when making a crypto deposit, customers should ensure that:
The CEX.IO address is correct and up-to-date.
The deposit amount is equal to or higher than the required minimum.
The sending and recipient wallets are compatible with the same cryptocurrency.
Memo ID or destination tags are included.
The web content provided by CEX.IO is for educational purposes only. The information and tools provided neither are, nor should be construed as, an offer, or a solicitation of an offer, or a recommendation, to buy, sell or hold any digital asset or to open a particular account or engage in any specific investment strategy. Digital asset markets are highly volatile and can lead to loss of funds.
The availability of the products, features, and services on the CEX.IO platform is subject to jurisdictional limitations. To understand what products and services are available in your region, please see our list of supported countries and territories. This page includes additional links to information about individual products, and their accessibility.