Deposit

In order to deposit cryptocurrency to your CEX.IO account, you need to send your funds from your external wallet to the CEX.IO wallet of the corresponding currency.

To check your wallet address please:

  • go to the Finance page

  • press the “Deposit” button next to the coin you want to deposit

  • fill the checkbox.

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Withdrawal

In order to withdraw (send) your cryptocurrency from CEX.IO to another wallet, you should:

  • proceed to the Finance page

  • click the Withdrawal button next to the currency you want to withdraw.

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  • On the next page, you need to enter your destination address and amount.

  • After filling all fields, please double-check that all information is correct and confirm it by putting a checkmark.

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After pressing the “Withdraw” button, you will receive a confirmation email. You need to follow the link in the email to confirm your transaction.

Please note the following:

  1. You cannot withdraw cryptocurrency for the first 48 hours after account creation (if you have not passed the Identity verification)

  2. You need your 2FA to be enabled to make a withdrawal

  3. The confirmation link will expire in 30 minutes. If you do not receive the confirmation email, please check this guide.

For any assistance with your crypto deposit or withdrawal, feel free to contact our Support Team via chat.

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