Getting Started

CEX.IO is a place where you can easily buy, sell, and trade Bitcoins. This is a quick overview of what you can do on our platform once registered.

Buy/Sell Bitcoins

If you just want to instantly buy or sell Bitcoins for USD or EUR in a few clicks, then Buy/Sell page is for you. All you need to do, is choose the amount of Bitcoins to buy or sell, and select a respective bundle, or enter a custom amount. Please note that you need to fund account first with fiat money (USD/EUR) or Bitcoins.

Trade Bitcoins

To trade cryptocurrency using limit and market order placement, we recommend visiting Trade page. Here you can also analyze Bitcoin price changes, market depth chart, view all currency pairs, get a glance at the orderbook in real time and track trade history.

Deposit and Withdraw Funds

Finance page is your personal page for managing finance. Here you can check out your funds in fiat money (USD/EUR/RUB) and cryptocurrency, make deposits and withdrawals, and find your addresses for Bitcoin and altcoins. 

Depending on your verification status and account type, there are various options for deposits and withdrawals. Limits and Commissions table gives a detailed overview of your account opportunities, including current account type, upgrade capabilities, limits for deposits and withdrawals, payment options and respective commissions. 

Link a Payment Card

To make deposits and withdrawals via payment cards faster, we encourage you to link your cards via card manager. All you need to do is provide correct information about your card and prove that you own it. Thereafter, a card will be linked to your profile for a quick access for further deposits and withdrawals. You can add several cards to your profile and manage them whenever you want. With PCI DSS certificate obtained by CEX.IO, we guarantee that all card information is safe. You may click here to check out a detailed guide on how to add a payment card.

Complete Verification

In case you want to withdraw fiat funds or increase your deposit and withdrawal limits, you need to verify your identity. We'll ask you to provide us with some personal information and supporting documents, according to AML/KYC Policy to prevent fraud causes. Check out a detailed guide on how to complete identity verification. Verification at CEX.IO is very simple and intuitive, however, if you face any issues, our professional support team is ready to help you 24/7.

Download Mobile App

Manage Bitcoin trading on the go with CEX.IO mobile application for iOS and Android. To link a new smartphone and manage mobile devices, please visit a CEX.IO Mobile tab in Profile.

Enable 2FA

To raise your account security, we strongly recommend enabling a Two-Factor Authentication via Google Authenticator app. Alternatively, you can set up 2FA via SMS or phone call. Check out your security status and manage preferences in Profile

 

 

 

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48 Comments

  • 0
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    up101253352

    Add Paypal as Payment !!!!

  • 1
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    Mia Barrett

    up101253352, you may vote for a Paypal feature on our forum:
    https://support.cex.io/hc/communities/public/questions/203470786-Paypal

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    up101238502

    please tell me how to convert my DOGE balance ito dollers for payout

  • 0
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    James O

    Dear up101238502,
    Unfortunately, DOGE trading is no longer available at CEX.IO. Now you can withdraw your DOGE coins only.

  • -1
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    up101418254
    Jai acheter des GHS depouis 15 heurs mais je nai pas vue les résultat de mining My order is 0.0000000
  • 0
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    Thomas Green
    Dear user, cloud-based GHS mining is paused. Please, check the following article for additional details: https://support.cex.io/hc/en-us/articles/213520587-Cloud-Mining-Official-Statement
  • 0
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    Sandiso Makasi

    How do i transfer bitcoin to another address?

  • 0
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    James O

    Dear up101739159, to send your BTC to any BTC wallet, please go to the WALLET page ( https://cex.io/trade/finance ) and find BTC in Crypto currencies list, then press 'Withdrawal' button on the right.

  • -1
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    up101419288

    how to i make new worker i wanna add the pool info on my miner hardware nd cant find the username.workername?

  • 0
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    Thomas Green

    Dear up101419288, to create a worker you need to set up your miner and connect it go our pool. Here are the settings for our BTC pool you should use: 

    Stratum Servers: uk1.ghash.io:3333 or us1.ghash.io:3333. Please use -o stratum+tcp://uk1.ghash.io:3333 in your command line. You should name your workers up101419288.<WORKERID> (e.g. up101419288.worker1). Workers are added automatically, you can use any/empty password.

  • 0
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    up101419288

    ok nice i did dat but how can i c my dashboard i mean my hash rate how can i follow it nd c my profits?

  • 0
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    Thomas Green

    You can find all necessary information at the Ghash.io: https://ghash.io

    Your workers list: https://ghash.io/workers/BTC

  • 0
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    up101952314

    Hello Thomas, I up101952314. I have a question I minil 9 hours of video blocks, but the money does not come (may not appear at all, although the statistic goes. Videokarta was used 100%. BTC not credited at all. I minil BTC on ghash.IO.Please tell me how to be, what happened?

  • 0
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    Mia Barrett

    Dear up101952314,

    The reason you had no payout for BTC block is that you were not mining when the block mining was completed. ghash.io uses PPLNS reward system: you are getting a reward for the last 10 shifts only, and your last 10 shifts took place before the block was mined completely.

    To learn more about PPLNS please follow the links:
    https://support.cex.io/hc/en-us/articles/201953307-What-is-the-pool-payment-system-
    http://www.etcwiki.org/wiki/Bitcoin:_PPLNS_vs_PPS

    As for NMC blocks mining payout, coins were sent to your balance.

  • 0
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    up101952314

    As I understand it, I don't docoral blocks of BTC, poet, and not paid. They need 10 Grand to collect it ?

  • 0
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    Mia Barrett

    up101952314 would you please tell your question in other words? You may use your native language for comfort and better understanding.

  • 0
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    up101952314

    Я хотел уточнить,я работал 9 часов видеокартой GTX 980ti и майнил биткойн через программу гаймайнер, но почему то сатоши не поступают на счёт.Так вот я хотел уточнить сколько примерно нужно майнить при скорости 1 GH/s что бы заработать сатоши.Как определить сколько нужно сделать всего блоков или же времени сколько? Извините Mia я новичок в этом, объясните пожалуйста.

  • 0
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    Mia Barrett

    up101952314 выплата совершается каждый раз, когда решается блок BTC. 
    для того, чтобы получить выплаты, нужно майнить во время завершения (система выплат PPLNS, более детально - по ссылкам в ответе выше).
    в тот период, когда ваш майнер был подключён, ни один блок биткойнов не был решён, поэтому выплат нет (в тот период решался длинный блок биткойнов, это длилось 4 дня, такие блоки иногда встречаются на любых пулах).
    а по NMC (монеты, которые майнятся вместе с биткойнами в том же пуле) выплаты на ваш баланс были произведены.


  • 0
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    up101952314

    Mia огромное человеческое спасибо Вам за подробный ответ, это почти все прояснило.И последний вопросик как мне узнать что  блок BTC решён или не решён ?

    Edited by up101952314
  • 0
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    Mia Barrett

    up101952314 на страничке ghash.io усть таблица Last Blocks  - в ней отображается статус майнинга последних блоков, выплаты по ним и прочее. в столбце "Статус" написано, если блок был завершен, а левее, в столбце Completed - время завершения.
    В той же таблице правее есть столбец  Your Shares - там отмечен вклад вашего майнера в решение блока, а в стоблбце Payout, соответственно, -  то, какую выплату вы получили за конкретный блок.

  • 0
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    up100812554

    I travel all over the US for work, is there any state that i wont be allowed to access my account from?

  • 0
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    Mia Barrett

    up100812554 you are able to log in to your account from any USA state.

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    up101067142

    Where do I get the ammount in USD from selling my BTC? credit card, paypal?

  • 0
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    Mia Barrett

    up101067142  you may withdraw your USD via any available option, e.g. bank transfer https://cex.io/trade/limits-commissions

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    IVAN RIVERA HERRERA

    Hi, how can mining here? i have 63 Ghs

  • 0
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    Akhil G

    Dear IVAN RIVERA HERRERA,

    Mining using cloud GHS is not profitable. You may use your own hardware to mine.

  • 0
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    up102551646

    где портнерка

  • 0
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    Akhil G

    @up102551646 we kindly ask you to clarify what exactly would you like to know about.

  • 0
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    oluwabukola Olaniyi-Lawal

    Can I buy bitcoin on this platform even if I am from Nigeria?

  • 0
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    oluwabukola Olaniyi-Lawal

    How long will it take for the bitcoin to get to my blockchain wallet after I make payment on cex.io.

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