As we care about the safety of your funds and information, we would like to remind you about our official communication channels and how we work.
We do utilize social media to spread our message and to hear from our clients. However, these channels are not secure for handling support issues and we do not provide support via social media channels.
Our secure online chat on web and on mobile apps are the only channels for support.
As a reminder, here are our official channels:
CEX.IO website – https://cex.io/
CEX.IO blog – https://blog.cex.io
Status page – https://status.cex.io/
Telegram: CEX.IO's Official Community Channel - https://t.me/CEXIO_Announcements
X page – https://x.com/cex_io
Facebook page – https://facebook.com/CEX.IO/
Instagram page - https://www.instagram.com/cexio_global/
LinkedIn page – https://linkedin.com/company/cex-io
We also send newsletters to inform you about important changes. Emails sent from CEX.IO always come from an email address ending with @cex.io and never include attachments.
Whenever in doubt about any communications purporting to be from CEX.IO, you can always contact us to double-check if the message is legitimate.
The web content provided by CEX.IO is for educational purposes only. The information and tools should not be construed as an offer or recommendation to buy, sell, or hold digital assets, or to open accounts or make specific investments. Digital asset markets are highly volatile and can cause losses.
The availability of products, features, and services on the CEX.IO platform is subject to jurisdictional limitations. To find out which products and services are available in your region, please see our list of supported countries and territories . This page includes additional links with information about individual products and their accessibility.