Dear Users,

Our team is closely monitoring users' activity on CEX.IO to prevent unauthorized access to their accounts. We've noticed several times that wrongdoers trying to brute-force a correct 2FA code in order to access CEX.IO accounts.

In case you are getting unauthorized 2FA notifications (not requested by you) sent to your email or phone number, it means that your email and CEX.IO account were compromised. We highly recommend to logout of all the active email sessions and change your CEX.IO password immediately.

It is also important to make sure that your email and CEX.IO passwords are strong enough and different from each other.

More security tips for your crypto holdings you can find in our blog:

If you have any questions, please contact our support team.

Did this answer your question?