Our team is closely monitoring users' activity on CEX.IO to prevent unauthorized access to their accounts. We've noticed several times that wrongdoers trying to brute-force a correct 2FA code in order to access CEX.IO accounts.
In case you are getting unauthorized 2FA notifications (not requested by you) sent to your email or phone number, it means that your email and CEX.IO account were compromised. We highly recommend to logout of all the active email sessions and change your CEX.IO password immediately.
It is also important to make sure that your email and CEX.IO passwords are strong enough and different from each other.
More security tips for your crypto holdings you can find in our blog:
- Do Not Become a Victim of Scams in Telegram Crypto Communities
- Save Your Assets from a Mousetrap of Fraudulent Investment Managers!
- 7 most common crypto scams: what they are and how to avoid them
- 8 non-trivial crypto security tips
If you have any questions, please contact our support team.