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BTC Deposit and Purchase Fee Rebate Promotion - OFFICIAL RULES

Written by Rick Alexsson
Updated yesterday

By participating in the BTC Deposit and Purchase Fee Rebate Promotion (“Promotion”), you agree to these Official Rules, the CEX.IO Promotion and Reward Center Terms, and the CEX.IO Terms of Use, which each form a contract. Read them carefully before entering. This Promotion is a formula-based rebate program and does not include any elements of a sweepstakes, contest, or game of chance.

1. Sponsor

The sponsor of this Promotion is CEX OVRS LLC (to the extent it is identified as your contractual counterparty under the applicable Terms of Use, is referred to in these Official Rules as “CEX.IO” or “Sponsor”).

2. Period

The Promotion begins on 16 March 2026, at 00:00:00 UTC and ends on 22 March 2026, at 23:59 UTC (the “Period”).

3. Eligible Areas

Offered only where CEX.IO provides service and where permitted by applicable law, for eligible users who are legal residents of the countries served by CEX.IO. CEX.IO’s licenses and corresponding required disclosures can be found on Terms of Use, which is incorporated here by reference. Void where prohibited or restricted by law.

4. Eligibility

You are eligible to participate in the Promotion if, at the time of entry and during the Period, you:

  • have a valid, active, and fully verified CEX.IO Account;

  • must be a User in good standing, and be a legal resident of the country where CEX.IO may lawfully make the Promotion and its Services available.

  • shall otherwise comply with Terms of Use, Promotion and Reward Center Terms, and these Terms; and

  • are not otherwise ineligible under applicable law.

CEX.IO may restrict or deny participation where required by law, regulatory requirements, fraud and AML controls, banking partner requirements, or risk policies, all as contemplated by the Terms of Use.

5. How to Participate

To participate in this Promotion and qualify for the Reward, you must complete the following steps during the Period:

  1. Complete a deposit or crypto purchase of any amount with the available fiat payment method via the CEX.IO App or CEX.IO website during the promotional Period, which results in a Qualifying transaction.

  2. Qualifying transaction means a deposit or a fiat-funded crypto purchase that (a) constitutes an “Authorised Transaction” or equivalent concept under the Terms of Use, (b) is successfully completed and credited/posted to the User’s Account in accordance with the Terms of Use and the applicable payment processing rules, and (c) is not, and has not been, in whole or in part, returned, reversed, rejected, disputed, cancelled, recalled, charged back, or otherwise undone or invalidated by any payment service provider, bank, network, card scheme, or other third party, in each case as determined in accordance with the Terms of Use.

  3. The reward will be automatically credited and displayed upon claiming it in the Reward Center in the CEX.IO App.

6. Reward

  • Amount & Calculation: Eligible Users who complete a Qualifying Transaction during the Period shall receive a promotional rebate ("Reward") in Bitcoin (BTC) The Reward percentage is determined by the User’s status at the time the Qualifying Transaction is completed and posted to the User’s Account:

    • First-Time Users: 20% of the applicable transaction fee. A "First-Time User" is defined as a registered customer who has never previously completed any fiat deposit or crypto purchase on the Platform, as determined under the Terms.

    • Existing Users: 7% of the applicable transaction fee. An "Existing User" is defined as a registered customer who has previously completed at least one fiat deposit or crypto purchase on the Platform, as determined under the Terms.

  • Conversion & Exchange Rate: While transaction fees are paid in fiat currency, the Reward is denominated in BTC. The Reward is calculated as: Reward (in BTC) = (eligible transaction fee paid) × (applicable percentage as mentioned above) ÷ (BTC-APPLICABLE FIAT rate). The amount of BTC to be credited will be calculated based on the prevailing market exchange rate as displayed on the Platform at the time of the Qualifying Action. CEX.IO is not responsible for any fluctuations in the price of BTC between the time of the transaction, the time the Reward is claimed, and the time of any subsequent withdrawal.

  • Distribution & Claim: Rewards are calculated automatically following each Qualifying Transaction and, once processed, will be made available in the User’s Reward Center for the User to claim. Eligible Users will receive an in-app notification when a Reward is available for claim. Users must manually claim the Reward via the Reward Center for the BTC to be credited to their CEX.IO wallet. CEX.IO may delay, withhold, or deny crediting where required by applicable law, sanction, fraud controls or risk policies.

  • Nature of Reward: Once claimed, the BTC Reward is fully withdrawable and transferable, subject to the Platform’s standard security verification and withdrawal procedures. The Reward has no expiration date once claimed and reflected in the user's BTC wallet balance. No promise of value is made. The fiat value of BTC may fluctuate and the User bears all market-price risk between the time of the Qualifying Transaction, claim, crediting, and any subsequent disposal or withdrawal.

7. Disqualification

CEX.IO may, to the fullest extent permitted by applicable law, disqualify any User, and withhold, reverse, cancel, or claw back any Reward (including by offsetting against balances in the User’s Account), where CEX.IO at its sole discretion determines that the User has engaged in any of the following, without limitation (each a Prohibited Conduct):

1. Sub-accounting, or multi-accounting, including creating or using multiple Accounts (or otherwise attempting to circumvent eligibility or Reward limits), whether directly or through third parties.

2. Unsolicited bulk messaging, spam, deceptive solicitation, or misleading communications in connection with the Promotion, including any referral activity that is unlawful, misleading, or inconsistent with CEX.IO’s brand, compliance, or consumer-protection standards.

3. Submission of false, forged, altered, or otherwise counterfeit identification or verification materials, or any misrepresentation in connection with onboarding, verification, or participation.

4. Misuse, abuse, or bad-faith conduct, including any activity intended to improperly obtain a Reward, circumvent controls (incl. VPN circumvention), manipulate outcomes, or otherwise act contrary to the spirit and purpose of the Promotion.

5. Initiating or attempting to initiate transactions that are likely to be returned or reversed, or engaging in behaviour indicative of bonus abuse, refund/return arbitrage, or other activity in accordance with Terms of Use.

For the avoidance of doubt, CEX.IO may take the above actions in addition to any other remedies available under the Terms of Use, Promotion and Reward Center Terms and applicable law, including suspension or termination of the Account and/or restriction of Services.

8. General Rules

  • Modification: Participation is conditioned on your ongoing compliance with applicable laws and regulations, the Terms of Use, eligibility requirements that may apply to the Promotion. CEX.IO reserves the right, in its sole discretion, at any time and to the maximum extent permitted by applicable law, to cancel, suspend, terminate, or modify the Promotion (in whole or in part) if: (i) fraud, abuse, manipulation, or suspected misconduct occurs; (ii) any technical, security, or operational failure (including platform outages, systems errors, or third-party service disruptions) impairs the integrity or proper functioning of the Promotion; (iii) force majeure events occur; (iv) legal, regulatory, supervisory, sanctions, or policy changes render the Promotion illegal, impracticable, or inconsistent with CEX.IO’s policies; or (v) market disruption, abnormal volatility, liquidity constraints, or any other factors affect the Promotion’s intended operation.

  • Taxes: Users are solely responsible for any tax, duty, levy, reporting, or other governmental charges arising from participation in the Promotion or receipt/use of any Reward.

  • Standard Terms: These Official Rules apply only to the specific Promotion mechanics described herein. All matters not expressly governed by these Official Rules are governed by, and incorporated by reference into these Official Rules: (i) Terms of Use, (ii) the Promotion and Reward Center Terms, and (iii) where referral commissions are concerned, the Affiliate Program Terms (each as amended from time to time, together, the “Terms”). In the event of any inconsistency, these Official Rules prevail solely in respect of the Promotion-specific subject matter they regulate; otherwise, the Terms remain controlling. Personal information will be processed in accordance with Privacy Policy.

  • Administration: CEX.IO’s determination of eligibility, qualification, timing, and Reward availability and/or calculations, issuance, withholding, forfeiture, or disqualification are final and binding to the extent permitted by applicable law. If any provision of these Official Rules is held to be invalid or unenforceable, such provision shall be severed or limited to the minimum extent necessary, and the remaining provisions will remain in full force and effect. No failure or delay by CEX.IO to enforce any right under these Official Rules constitutes a waiver of that right.

9. Limitation of Liability

To the maximum extent permitted by applicable law, by participating in the Promotion you agree to release and hold harmless CEX.IO, its group companies, parents, subsidiaries, affiliates, and each of their respective members, directors, officers, employees, contractors, agents, and representatives (collectively, the “Released Parties”) from and against any and all claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your participation in, access to, or inability to participate in the Promotion; (b) the provision, receipt, non-receipt, acceptance, use, misuse, loss, or inability to use any Reward; (c) any technical, systems, network, platform, device, or third-party service issues (including outages, delays, transmission failures, or errors) affecting the Promotion; and/or (d) any act or omission by you or any third party in connection with the Promotion or any Reward. To the maximum extent permitted by applicable law, IN NO EVENT SHALL ANY RELEASED PARTY BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF BUSINESS OPPORTUNITY, LOSS OF GOODWILL, LOSS OF DATA, OR BUSINESS INTERRUPTION, whether arising in contract, tort (including negligence), strict liability, or otherwise, even if a Released Party has been advised of the possibility of such damages and regardless of whether any limited remedy fails of its essential purpose. Nothing in these Rules excludes or limits any liability that cannot be excluded under applicable law, including liability for fraud, willful misconduct, or gross negligence, or for failure to deliver a Reward that has been validly earned and properly claimed, except where such failure results from a transaction reversal, legal or regulatory requirements, technical error, or the User’s breach of these Rules or the applicable Terms.


Disclaimer: The web content provided by CEX.IO is for educational purposes only. The information and tools provided neither are, nor should be construed as, an offer, or a solicitation of an offer, or a recommendation, to buy, sell or hold any digital asset or to open a particular account or engage in any specific investment strategy. Digital asset markets are highly volatile and can lead to loss of funds.

Services are subject to eligibility and regulatory restrictions in certain jurisdictions and are not available to the UK residents. To understand what products and services are available in your region, please see our list of supported countries and territories. Nothing in this material constitutes investment or financial advice. Trading digital assets involves significant risk, including the potential loss of capital. Please conduct your own research. Terms and conditions apply

Taxes may be payable on any return and/or on any increase in the value of your digital assets and you should seek independent advice on your tax obligations.

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