How to withdraw funds to your credit or debit card

With CEX.IO, you can sell your crypto for fiat currency and withdraw it to your verified bank card in a few clicks. If you haven’t yet used your Visa or Mastercard credit/debit card on CEX.IO, you’ll need to link it to your CEX.IO account. Check out our Card Verification Guide to do that quickly. Also, you can find some useful tips for using payment cards on CEX.IO in our Payment Cards Guide.

Once you’ve connected a card to your CEX.IO account, you can make fiat withdrawals in a few clicks.

To do so, go to the Finance page and click on the Withdrawal button next to the currency you want to withdraw. You can also use the Withdraw button in the top right corner of any page on the CEX.IO website.

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Then:

  • Choose the Payment card method.
  • Enter the amount you would like to withdraw in the top right corner of the page. Make sure to check the Total amount to see what funds will be sent to your card after deducting fees.
  • Click on the card you want to use or choose to Add new cardThen, accept the Terms of UseRefund PolicyPayment Conditions, and Cardholder’s Agreement.
  • Double-check the information you’ve entered and click Withdrawal.

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  • Confirm your withdrawal with the 2-factor authentication (2FA) code.

You’ll receive an email to the address connected with your CEX.IO account confirming your withdrawal request. As soon as it’s processed on our side, you’ll receive another notification by email. Usually, it takes only a few minutes for funds to be credited to your card. However, depending on the payment processing time of your bank it can take up to three working days. 

When making withdrawals, pay attention to your daily and monthly limits. You can find your account limits on the Withdrawal page in the bottom right corner or by going to the Limits and Commissions page.

Please, note that prepaid cards are not supported for withdrawals.

If you have any questions regarding card withdrawals, feel free to contact our Finance Team.

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