Handling of custom solution requests

CEX.IO strives to provide exceptional services to each and every platform user. Our support team is one of the most responsive and helpful in the industry.

As a new user, you may have a specific partnership request. Or as an existing customer, you may be trying to solve an issue that’s far outside the scope of our daily platform operations.

Our team of dedicated Customer Success Managers can be of great help, as they deal with custom and complicated requests. Each Customer Success Manager handles a portfolio of institutional clients and can address or escalate any request.

Feel free to send your request to success@cex.io and we’ll respond as soon as we can.

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