Starting from mid-March, clients of CEX.IO will be required to pass through phone number and email verification procedure. This is required to make sure that the information provided by our customers is correct.
Accessing their accounts, users will need to validate their emails and phone numbers. After the verification, customers will be able to trade on CEX.IO as before.
If I have more accounts?
- select an account that was already verified (if there is one);
- confirm email as well as phone number for it;
- send funds from other accounts to the chosen one.
It is crucial as all accounts with unconfirmed information will be suspended.
Can I verify everything right now?
To confirm your phone number, simply enable two-factor authentication for it in the security settings.
Concerning email, please go to the Social networks section. If email address is still not verified, you can press the button to confirm it, and a mail with confirmation link will be sent to you. Still, you may later be asked to validate this information again when entering your account. It will let us make sure that the information is up-to-date.
Why confirm information?
It is the beginning of full customer verification. So, please pay your attention that for further activities on CEX.IO, you will be required to complete identity verification. In the forthcoming period, only users with verified accounts will be able to use the platform to the full extent.