Storage fee for NMC and DOGE

Dear Users,

 

As you know, GHash.IO pool has been closed for a month now, and NMC and DOGE coins are no more traded on CEX.IO. Therefore, CEX.IO exchange will stop supporting wallets for these currencies in the nearest time.

Please be informed that storage fee will be applied for all DOGE and NMC wallets, as of December, 7th. This fee will be used for running the support of these wallets and will be charged in amount of 25,000 DOGE and 25 NMC per day respectively.

 

We recommend withdrawing your DOGE and NMC funds from CEX.IO before that date, to avoid losses.

Have more questions? Submit a request

14 Comments

  • 0
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    up100034065

    at least you should give us the option of withdrawing without enabling 2fa, but I guess you just wanted to steal all that doge and NMC.

     

    Goodbye cex.io, that is the last you hear from me. And you know what my reply will be if anyone asks me about your wallet and site.

  • 0
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    Akhil G

    up100034065 

     

    Our users have ben well informed in time about imposing the fee.

    2FA is a security issue so that only owners have access to the account. 2FA doesn't have any ill effect on the withdrawals in case you are the owner.

    There are no intentions of stealing coins in regards to the allegations about 2FA you have made.

  • 0
    Avatar
    up100034065

    just delete my account. You can keep the LTC and remaining btc in my account. I am not allowed to withdraw it anyway and there is no way I will let a site like yours, which I consider to be thieves and therefore do not trust you, know my phone number and enable 2fa.

  • 0
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    Akhil G

    Please send us a request to support@cex.io and we will surely assist you.

  • 0
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    up102245218

    gostaria de saber porque nao devolver os nmc que foi retirado da minha conta ja que vcs nao vao mecher mais com nmc isto para min e roubo

  • 0
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    up102245218

    I would like to know why not return the nmc that has been removed from my account since you will not move more with nmc this for min and theft

  • 0
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    Akhil G

    The MNC is not deducted from account or taken but charged as fee for maintaining NMC wallet. Since we are not going to support it, we encourage users to withdraw them.

  • 0
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    up104023034

    Why was withdrawn from my account 63 dogecoin

  • 0
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    Jim C

    Dear up104023034,

    Please be informed that the fee is applied to both DOGE and NMC crypto currencies in amount of 25,000 DOGE and 25 NMC per day respectively.


  • 0
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    Laith Alghoul

    510 doge has been stolen from  my wallet !!!!!!!!!!!

  • 0
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    mathavra

    guys, I had more than a million dogecoins and all those have been taken out as "fees"? Really - unbelievable.

  • 0
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    Akhil G

    mathavra There are no hidden fees , CEX.IO has informed its users about the implementation of fee. In case you  believe that there are unfair charges please do write to support@cex.io and we will assist you.

  • 0
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    reittort

    ohhhh shit i was in the comas during this period, and if you need proof i have ! 

    So i have not been informed in time about imposing the fee. 

     

    you keep me 144 034 dogecoin and 244.55 feathercoin.

    I left my coin on your platform because I thought you were serious but you took me all.

    Can i say CEX.io stole me ? 

    sory but i'm very very very dissatisfied !

  • 0
    Avatar
    Akhil G

    We are extremely sorry to hear about your accident. As per the concern of storage fee it was imposed particularly on those coins which are not supported by CEX.IO. These coins after suspension of pools and trade pair did not bring any revenue and storing these coins became a liability for the CEX.IO. Due to this reason altcoins were removed from CEX.IO and all our users were informed to withdraw them before any feee was imposed.

    Our users were informed via email , blog posts and help centre.

     

    Unfortunately, storage and maintenance fee is refundable.

     

    If you have any other concerns please do let us know.

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