Attention! Use New Bitcoin Address for Deposits

As announced before, your Bitcoin address for depositing funds to CEX.IO has changed.

Pay attention that old deposit addresses will not be valid as of 2016-10-20. We kindly ask you to use the new address, not to lose your funds. You can find the new address by visiting https://cex.io/trade/finance and pressing "Deposit" next to your BTC balance. New addresses begin with a “3”.

Have more questions? Submit a request

6 Comments

  • 0
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    up103555607

    How do I transfer Bit coin to my wallet

  • 0
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    Akhil G


    up103555607

    1. In case you want to transfer BTC to CEX.IO deposit wallet, please go to finance page and press the deposit button to get the wallet address to deposit funds.

    Click here to deposit to CEX.IO

    2. In order to withdraw just press withdraw instead of deposit and add amount and wallet address and proceed .

    Click here to withdraw BTC from CEX.IO

    Edited by Akhil G
  • 0
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    IOAN HERLAS

    Hello there!
    I have a problem with funding the account. I sent an amount of 0.36 BTC for supplying account and used *************************** wallet deposit. The amount has not arrived in my account.
    3 years old use this wallet. When I looked I saw the wallet on the site was changed. What should I do to get my money?
    This transaction ID is: https: //blockchain.info/ro/tx/**************************************************************

  • 0
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    Clara B

    IOAN HERLAS, 

    Please submit a corresponding request in email to support@cex.io. We kindly ask you to provide this information while creating this request.

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    up107671217

    What address do I use to transfer to plexcoin is it email or the wallet address?

  • 0
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    Akhil G

    Crypto currencies should be transacted only to the dedicated coin wallets. 

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