Payment cards deposits under maintenance [Resolved]

Dear Users,

Deposits via payment cards are under maintenance currently and tech team is working on it already. We kindly ask for your patience and cooperation on this matter and we promise to get back on track in the nearest time possible.

Best regards,

CEX.IO Team

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7 Comments

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    ISKANDAR SAFAROV

    Is it working at the moment?

    I still can't deposit on my balance from my card.

  • 0
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    up106141105

    I have been a customer for over 6 months.

    I can't add a new card. It says "Sorry, Service is not yet available in your state"
    It is the same card as I used 6 months ago. All that has changed is the expiration date and security code number. I am dead in the water and no response to my inquiry in over 24 hours!

  • 0
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    Akhil G

    The state you have mentioned currently lies in the list of states which we are unable to serve, this is the reason you are seeing this message.

  • 0
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    up106141105

    Why?
    I was able to deposit before?
    I have been VERY PATIENT, It has now been a week since I first posted.

  • 0
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    Akhil G

    Dear User,

    The list of states which we are able to serve is constantly changing. This is the reason at the moment you are unable to proceed. 

  • 0
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    up106141105

    Why is it "constantly changing" ?
    Why was I able to deposit before, but not now?
    You say "at the moment", does this mean I will be able to deposit soon?
    If so, WHEN?
    Why can't you just change the expiration date and security code for my credit card?

  • 0
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    Akhil G

    The changes are due to the changes in local laws and legislation with respect to crypto currencies.

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