I can't login to my account, what do I do?

Please make sure your login and password are correct, and your 2FA is set up properly. Also, please clear the cache and cookies of your browser. 
If the problem persists - please contact support@cex.io and we will conduct a more thorough investigation of this issue.

Have more questions? Submit a request

1 Comments

  • 0
    Avatar
    up107464937

    Can somebody take a look at my open request please? I deleted my account (cold feet) then after a while created a new one, now the second one can't be verified. Basically I was told to use the older account but how can I do this if the old one has already been deleted, please help!!!!

Please sign in to leave a comment.