Bank Holidays

Dear Users,

 

We are here to inform that our payment processing banks will have a holiday period from 01.05.2017-03.05.2017. During this period CEX.IO will not be able to process wire transfers and Crypto capital payments.

We apologize for the inconveniences caused and assure to process your payments on the forthcoming working day after the holiday period.

 

Best regards,

CEX.IO Team

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15 Comments

  • 1
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    Mahmoud Saleh

    Hello, i have a ticket open with no response since 10 days ago, even a follow up ticket closed after promising solving my issue, but till now no response !!! this is really a very bad support.

  • 0
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    Akhil G

    Can I have your userID to check the issue?

  • 0
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    Mahmoud Saleh

    up105105148

  • 0
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    Akhil G

    Thanks a lot, I have asked the person in charge to get back to you . Please be patience since the department doesn't work on weekends.

    Edited by Akhil G
  • 0
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    Mahmoud Saleh

    Thank you Akhil G, i hope they really respond as i'm really frustrated :(

  • 0
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    Akhil G

    You are most welcome.

  • 0
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    HARISH BICCHALI

    Hi Akhil, I have an open ticket with no response. Could you please help me? My user ID up103945522

  • 1
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    HARISH BICCHALI

    Hi Akhil, I have an open ticket with no response. Could you please help me? My user ID up103945522

  • 0
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    Akhil G

    A person in charge will get back to you.

  • 0
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    Norbert Botiz

    i have an open ticket with no response, can you please help me? my ID up105336898

  • 0
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    Akhil G

    Finance department will get back to you soon.

  • 0
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    Marcos Lopez De Felipe

    Made a Deposit the May 19th and still is not showing. 

    Open a ticket and still no response.

    What is happening?

  • 0
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    Akhil G

    Please give the ticket number.

  • 0
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    Marcos Lopez De Felipe

    Request #227536

  • 0
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    Akhil G

    It was sent to finance department. Sorry for the delay.

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