Bank Holidays

Dear Users,

 

We are here to inform that our payment processing banks will have a holiday period from 01.05.2017-03.05.2017. During this period CEX.IO will not be able to process wire transfers and Crypto capital payments.

We apologize for the inconveniences caused and assure to process your payments on the forthcoming working day after the holiday period.

 

Best regards,

CEX.IO Team

Have more questions? Submit a request

9 Comments

  • 0
    Avatar
    Mahmoud Saleh

    Hello, i have a ticket open with no response since 10 days ago, even a follow up ticket closed after promising solving my issue, but till now no response !!! this is really a very bad support.

  • 0
    Avatar
    Akhil G

    Can I have your userID to check the issue?

  • 0
    Avatar
    Mahmoud Saleh

    up105105148

  • 0
    Avatar
    Akhil G

    Thanks a lot, I have asked the person in charge to get back to you . Please be patience since the department doesn't work on weekends.

    Edited by Akhil G
  • 0
    Avatar
    Mahmoud Saleh

    Thank you Akhil G, i hope they really respond as i'm really frustrated :(

  • 0
    Avatar
    Akhil G

    You are most welcome.

  • 0
    Avatar
    Harish Bicchali

    Hi Akhil, I have an open ticket with no response. Could you please help me? My user ID up103945522

  • 0
    Avatar
    Harish Bicchali

    Hi Akhil, I have an open ticket with no response. Could you please help me? My user ID up103945522

  • 0
    Avatar
    Akhil G

    A person in charge will get back to you.

Please sign in to leave a comment.