EUR bank deposits are free now!!!!

Dear Users,

 

We are glad to inform you that we have removed the deposit fee for EUR bank transfers making it completely free for you!

Have more questions? Submit a request

6 Comments

  • 0
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    up102625266

    Foarte bine sunt incantat sa aud asta am un card in euro.

  • 0
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    Akhil G

    We are glad to add this feature , please consider that there are no fees for Wire transfers only.

    Edited by Akhil G
  • 0
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    Ibrahim Selim

     

    MY wire bank transfer deposit still Pending after 20 days (14 banking days) since 2017-05-29 


    I have submitted 3 support requests 226788, 235514 and 247690 !!! NO one answer me also support chat disable .. TOTALLY BAD EXPERIENCE and I am angry for waiting 20 days (14 banking days) for SEPA Transfer it SHOULD TAKE 1-2 banking days.

    When, I make a deposit (bank transfer) CEX told me (Payment processing usually takes 1-3 days)

    But in FAQ : Why is my payment on pending status? .. Bank transfer: payments can take up to 14 business days to reach our account - the exact time depends on bank processing.

     

     

  • 1
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    Akhil G

    We apologize for the delay in response, your case was sent to the finance department and it will be checked ASAP

  • 0
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    up106738817

    Hi. It seems I have the same problem, can you please check my support request 258269?! I've opened the request a week ago and no reply. I opened another a few days ago through the app and nothing.

    Considering CEX.IO deals with people's money I consider this delay in replying to user's requests unacceptable.

  • 0
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    Akhil G

    Sorry for getting back late, the issue in 258269 has been resolved. Thanks for your patience. 

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