[RESOLVED] BTC withdrawals on maintenance

Dear Users,

BTC withdrawals are now working correctly.

Dear Users,

For the next few hours BTC withdrawals are paused due to the planned maintenance. Service proper operation will be restored as soon as possible.

Have more questions? Submit a request

14 Comments

  • 1
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    John Swart

    I it paused again? Or are any delays experienced at the moment perhaps account sepcific?

  • 1
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    up107292947

    I made a withdrawl several hours ago, 9.30 am gmt,the btc are gone from my wallet here and did not arrive in the destination

  • 0
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    Peter Dobson

    Nevermind, withdrawals have gone thru

    Edited by Peter Dobson
  • 0
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    Akhil G

    Kindly check the withdrawal has been completed already.

  • 0
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    up107292947

    Yes,just recieved notification its gone through now,thankyou

  • 0
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    Akhil G

    Welcome.

  • 0
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    Amir Khater

    i didnt receive a withrawal confirmation mail...is it on maintenace again?

  • 0
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    Amir Khater
    Edited by Amir Khater
  • 0
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    Akhil G

    Amir, I have replied to you via ticket 337499

  • 0
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    Amir Khater

    Akhil, i didnt receive any email..odd

  • 0
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    Amir Khater

    should i change my email adress?

  • 0
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    Akhil G

    Sure, requirements for changing email were sent to you.

  • 0
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    Mehmet Karadas

    Hello CEX Team, is it normal for my Payment Card to be "Pending" for over 48 Hours? I completed the whole Process of Verification including the small Charge Amount

    I have a Ticket open for two Days w/o reply as well, is Support having trouble?

  • 0
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    Akhil G

    Kindly check the card has been approved.

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