[RESOLVED] BTC withdrawals paused

Dear Users, 
BTC withdrawals are now available.


Dear Users,

Considering the high risk of the blockchain split and in order to prevent BTC loss, we have temporarily paused an option to withdraw BTC for all our users. 

Service operation will be restored within the next hours.


Have more questions? Submit a request

12 Comments

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    Nikita Simakov

    When will this be fixed?

  • 0
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    Akhil G

    It is not a bug , services has been paused concerning  the BTC Fork, we will keep you updated.

  • 2
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    Anthony Schmidt

    Well had I seen this update I wouldn't have deposited and traded. I've been watching the site for this style of update constantly and didn't see any for a long time so I deposited USD and now I can't withdraw. And then I see this random update from sometime later today after I last checked and now I'm stuck. Not too impressed.

  • 0
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    Dennis MCcord

    When will the service be back up, and new bitcoin cash wallets be made?

  • 0
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    up100322032

    When will this be fixed? I made a buy that is time sensitive within the next hour and I can't withdraw!

  • 0
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    Suraj Bhatt

    Hi CEX.io, any updates on withdrawals? All signs had pointed to CEX.io operating as normal through Aug. 1, so this pause is pretty frustrating. A timetable would certainly be appreciated. Thanks in advance. 

    Edited by Suraj Bhatt
  • 0
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    David Szabo

    This BTC withdraw functions has been turned off for well over 12 hours now, any chance of providing some updates at to then this will be enabled again? 

  • 1
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    up106944412

    Network update is done so... Unlock the btc withdrawals...

  • 1
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    Sally McDonald

    The rest of the world is trading bitcoin cash - why are we so far behind?

  • 0
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    David Szabo

    also why are you preventing withdraws only, while BTC deposits are still being accepted? seems a little off. 

  • 2
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    Eugene Mutai

    I think these guys are still asleep!!! While the whole world is receiving their Bitcoin Cash shares

  • 0
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    Akhil G

    Dear Users, 

     

    We are working on it and we will get back to you with an update in the nearest time.

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