How to set up a withdrawal pin code (WPC)

In order to set up your secure withdrawal pin code to withdraw funds via the app, you may go to your Balance tab - Withdrawal section and initiate a withdrawal.

You will be prompted to set up the pin code and then re-confirm it as mentioned in the next screenshots:

WPC.jpg

WPC1.jpg

You can choose your 5 digit code which will be used for your future withdrawals.

Once this step is completed, you will see a confirmation screen as mentioned below:

WPC2.jpg

Please remember to keep your code secure. In case you lost the code, please don't hesitate to contact Support Team for recovery.

To complete your first withdrawal via the app, press Proceed To Withdrawal button. You will receive a confirmation code to your phone, please input it and tap Confirm as it is shown below:

WPC3.jpg

After that, your withdrawal request will be accepted and processed once our Financial Department confirms the transaction.

 

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