


How do I find my User ID/Username?
What do I do if My 2FA token is always invalid?
Why I do not receive the confirmation email?
What are AML and KYC?
What will I get if I pass AML/KYC check?
Why do we ask to confirm the origin of funds?
What is wrong with my documents for verification?
Why I was rejected at CEX.IO if I successfully passed AML/KYC at other exchanges?
I’ve got an Authorization email but I didn’t log in. What to do?
What do I do if my phone is lost or damaged?
I think my account got hacked, what do I do?