Account

28 articles in this collection
Written by Yurii V. and Rick Alexsson

How to enable two-factor authentication (2FA) for your CEX.IO account

Written by Rick Alexsson
Updated over a week ago

Why I was rejected at CEX.IO if I successfully passed AML/KYC at other exchanges?

Written by Rick Alexsson
Updated over a week ago

What will I get if I pass AML/KYC check?

Written by Rick Alexsson
Updated over a week ago

The following countries are currently not supported by CEX.IO

Written by Rick Alexsson
Updated over a week ago

What are AML and KYC?

Written by Rick Alexsson
Updated over a week ago

How can I delete my account from CEX.IO?

Written by Yurii V.
Updated this week

Important !!!! Security Concern

Written by Yurii V.
Updated over a week ago

I think my account got hacked, what do I do?

Written by Rick Alexsson
Updated this week

Why I do not receive the confirmation email?

Written by Rick Alexsson
Updated this week

What do I do if My 2FA token is always invalid?

Written by Yurii V.
Updated over a week ago

How do I recover access to my account?

Written by Yurii V.
Updated over a week ago

Identity verification on CEX.IO

Written by Rick Alexsson
Updated over a week ago

Getting Started

Written by Yurii V.
Updated over a week ago

What do I do if my phone is lost or damaged?

Written by Yurii V.
Updated this week

How do I find my UserID/Username?

Written by Yurii V.
Updated over a week ago

What is wrong with my documents for verification?

Written by Yurii V.
Updated this week

Multiple account owners

Written by Yurii V.
Updated over a week ago

Guide to Enhanced Verification via the Web

Written by Yurii V.
Updated over a week ago

Two-factor authentication (2FA) troubleshooting tips

Written by Yurii V.
Updated over a week ago

[Google Authenticator 2FA] How to restore access to your account with the backup key

Written by Rick Alexsson
Updated over a week ago

How to make ID confirmation photos

Written by Yurii V.
Updated over a week ago

How to change password for your CEX.IO account

Written by Rick Alexsson
Updated over a week ago

How can I change my email?

Written by Yurii V.
Updated over a week ago

How to register an account on CEX.IO

Written by Yurii V.
Updated over a week ago

Address verification on CEX.IO

Written by Rick Alexsson
Updated over a week ago

CEX.IO Official Channels

Written by Yurii V.
Updated over a week ago

Why do we ask to confirm the origin of funds?

Written by Yurii V.
Updated over a week ago

How to change your phone number for receiving 2FA codes

Written by Yurii V.
Updated over a week ago