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31 articles in this collection
Written by Rick Alexsson, Max Emerson, Elijah Reid and 1 other

Supported currencies for the US customers

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Written by Diana Prince
Updated over a week ago

Password requirements and recommendations

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Written by Diana Prince
Updated over a week ago

CEX.IO Savings supported countries and territories

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Written by Elijah Reid
Updated over a week ago

How to disable 2FA on my CEX.IO account?

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Written by Elijah Reid
Updated over a week ago

How to enable two-factor authentication (2FA) for your CEX.IO account

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Written by Rick Alexsson
Updated over a week ago

What will I get if I pass AML/KYC check?

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Written by Rick Alexsson
Updated over a week ago

Why I was rejected at CEX.IO if I successfully passed AML/KYC at other exchanges?

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Written by Rick Alexsson
Updated over a week ago

The following countries are currently not supported by CEX.IO

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Written by Rick Alexsson
Updated over a week ago

What are AML and KYC?

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Written by Rick Alexsson
Updated over a week ago

How can I delete my account from CEX.IO?

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Written by Max Emerson
Updated over a week ago

I’ve got an Authorization email but I didn’t log in. What to do?

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Written by Max Emerson
Updated over a week ago

I think my account got hacked, what do I do?

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Written by Rick Alexsson
Updated over a week ago

Why I do not receive the confirmation email?

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Written by Diana Prince
Updated over a week ago

What do I do if My 2FA token is always invalid?

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Written by Max Emerson
Updated over a week ago

How do I recover access to my account?

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Written by Max Emerson
Updated over a week ago

Identity verification on CEX.IO

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Written by Rick Alexsson
Updated over a week ago

Getting Started

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Written by Diana Prince
Updated over a week ago

What do I do if my phone is lost or damaged?

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Written by Diana Prince
Updated over a week ago

How do I find my User ID/Username?

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Written by Diana Prince
Updated over a week ago

What is wrong with my documents for verification?

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Written by Max Emerson
Updated over a week ago

Multiple account owners

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Written by Max Emerson
Updated over a week ago

Guide to Enhanced Verification via the Web

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Written by Max Emerson
Updated over a week ago

Two-factor authentication (2FA) troubleshooting tips

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Written by Max Emerson
Updated over a week ago

[Google Authenticator 2FA] How to restore access to your account with the backup key

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Written by Rick Alexsson
Updated over a week ago

How to make ID confirmation photos

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Written by Max Emerson
Updated over a week ago

How to change the password for your CEX.IO account

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Written by Rick Alexsson
Updated over a week ago

How can I change my email?

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Written by Max Emerson
Updated over a week ago

How to register an account on CEX.IO

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Written by Max Emerson
Updated over a week ago

Address verification on CEX.IO

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Written by Rick Alexsson
Updated over a week ago

Why do we ask to confirm the origin of funds?

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Written by Max Emerson
Updated over a week ago

How to change your phone number for receiving 2FA codes

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Written by Max Emerson
Updated over a week ago