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How to Enable Two-factor Authentication (2FA) for Your CEX.IO Account
Two-factor authentication (2FA) troubleshooting tips
[Google Authenticator 2FA] How to restore access to your account with the backup key
Benefits of the Authenticator App over SMS
How to disable 2FA on my CEX.IO account?
How to change your phone number for receiving 2FA codes
Identity verification on CEX.IO
Address verification on CEX.IO
Guide to Enhanced Verification via the Web
How to make ID confirmation photos
Verification Guide for U.S. Customers
Selfie with a card FAQ
Source of Funds
What is TIN?
The following countries and territories are currently not supported by CEX.IO
Payment Card Verification Guide
How do I find my User ID/Username?
What do I do if My 2FA token is always invalid?
Why I do not receive the confirmation email?
What are AML and KYC?
What will I get if I pass AML/KYC check?
Why do we ask to confirm the origin of funds?
What is wrong with my documents for verification?
Why I was rejected at CEX.IO if I successfully passed AML/KYC at other exchanges?
I’ve got an Authorization email but I didn’t log in. What to do?
What do I do if my phone is lost or damaged?
I think my account got hacked, what do I do?