Account
27 articles in this collection
Written by Yurii V. and Rick Alexsson
Written by Yurii V. and Rick Alexsson
Why I was rejected at CEX.IO if I successfully passed AML/KYC at other exchanges?
Written by Rick Alexsson
Updated over a week ago
Updated over a week ago
What will I get if I pass AML/KYC check?
Written by Rick Alexsson
Updated over a week ago
Updated over a week ago
The following countries are currently not supported by CEX.IO
Written by Rick Alexsson
Updated over a week ago
Updated over a week ago
What are AML and KYC?
Written by Rick Alexsson
Updated over a week ago
Updated over a week ago
How can I delete my account from CEX.IO?
Written by Yurii V.
Updated over a week ago
Updated over a week ago
Important !!!! Security Concern
Written by Yurii V.
Updated over a week ago
Updated over a week ago
I think my account got hacked, what do I do?
Written by Rick Alexsson
Updated over a week ago
Updated over a week ago
Why I do not receive the confirmation email?
Written by Rick Alexsson
Updated over a week ago
Updated over a week ago
What do I do if My 2FA token is always invalid?
Written by Yurii V.
Updated over a week ago
Updated over a week ago
How do I recover access to my account?
Written by Yurii V.
Updated over a week ago
Updated over a week ago
Identity verification on CEX.IO
Written by Yurii V.
Updated over a week ago
Updated over a week ago
Getting Started
Written by Yurii V.
Updated over a week ago
Updated over a week ago
What do I do if my phone is lost or damaged?
Written by Yurii V.
Updated over a week ago
Updated over a week ago
How do I find my UserID/Username?
Written by Yurii V.
Updated over a week ago
Updated over a week ago
What is wrong with my documents for verification?
Written by Yurii V.
Updated over a week ago
Updated over a week ago
Multiple account owners
Written by Yurii V.
Updated over a week ago
Updated over a week ago
Guide to Enhanced Verification via the Web
Written by Yurii V.
Updated over a week ago
Updated over a week ago
Two-factor authentication (2FA) troubleshooting tips
Written by Yurii V.
Updated over a week ago
Updated over a week ago
[Google Authenticator 2FA] How to restore access to your account with the backup key
Written by Rick Alexsson
Updated over a week ago
Updated over a week ago
How to make ID confirmation photos
Written by Yurii V.
Updated over a week ago
Updated over a week ago
How to change password for your CEX.IO account
Written by Rick Alexsson
Updated over a week ago
Updated over a week ago
How can I change my email?
Written by Yurii V.
Updated over a week ago
Updated over a week ago
How to register an account on CEX.IO
Written by Yurii V.
Updated over a week ago
Updated over a week ago
Address verification on CEX.IO
Written by Rick Alexsson
Updated over a week ago
Updated over a week ago
CEX.IO Official Channels
Written by Yurii V.
Updated over a week ago
Updated over a week ago
Why do we ask to confirm the origin of funds?
Written by Yurii V.
Updated over a week ago
Updated over a week ago
How to change your phone number for receiving 2FA codes
Written by Yurii V.
Updated over a week ago
Updated over a week ago