Account
25 articles in this collection
Written by Yurii V. and Rick Alexsson
Written by Yurii V. and Rick Alexsson
The following countries are currently not supported by CEX.IO
Written by Rick Alexsson
Updated over a week ago
Updated over a week ago
What are AML and KYC?
Written by Rick Alexsson
Updated over a week ago
Updated over a week ago
How can I delete my account from CEX.IO?
Written by Yurii V.
Updated over a week ago
Updated over a week ago
Important !!!! Security Concern
Written by Yurii V.
Updated over a week ago
Updated over a week ago
I think my account got hacked, what do I do?
Written by Rick Alexsson
Updated over a week ago
Updated over a week ago
Why I do not receive the confirmation email?
Written by Rick Alexsson
Updated over a week ago
Updated over a week ago
What do I do if My 2FA token is always invalid?
Written by Yurii V.
Updated over a week ago
Updated over a week ago
How do I recover access to my account?
Written by Yurii V.
Updated over a week ago
Updated over a week ago
Identity verification on CEX.IO
Written by Yurii V.
Updated yesterday
Updated yesterday
Getting Started
Written by Yurii V.
Updated yesterday
Updated yesterday
What do I do if my phone is lost or damaged?
Written by Yurii V.
Updated over a week ago
Updated over a week ago
How do I find my UserID/Username?
Written by Yurii V.
Updated over a week ago
Updated over a week ago
What is wrong with my documents for verification?
Written by Yurii V.
Updated over a week ago
Updated over a week ago
Multiple account owners
Written by Yurii V.
Updated over a week ago
Updated over a week ago
Guide to Enhanced Verification via the Web
Written by Yurii V.
Updated over a week ago
Updated over a week ago
Two-factor authentication (2FA) troubleshooting tips
Written by Yurii V.
Updated over a week ago
Updated over a week ago
[Google Authenticator 2FA] How to restore access to your account with the backup key
Written by Rick Alexsson
Updated over a week ago
Updated over a week ago
How to make ID confirmation photos
Written by Yurii V.
Updated over a week ago
Updated over a week ago
How to change password for your CEX.IO account
Written by Rick Alexsson
Updated over a week ago
Updated over a week ago
How can I change my email?
Written by Yurii V.
Updated over a week ago
Updated over a week ago
How to register an account on CEX.IO
Written by Yurii V.
Updated yesterday
Updated yesterday
Address verification on CEX.IO
Written by Rick Alexsson
Updated over a week ago
Updated over a week ago
CEX.IO Official Channels
Written by Yurii V.
Updated over a week ago
Updated over a week ago
Why do we ask to confirm the origin of funds?
Written by Yurii V.
Updated over a week ago
Updated over a week ago
How to change your phone number for receiving 2FA codes
Written by Yurii V.
Updated over a week ago
Updated over a week ago