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How to set up a withdrawal pin code (WPC)
How to set up a withdrawal pin code (WPC)
Diana Paul avatar
Written by Diana Paul
Updated over a week ago

In order to set up your secure withdrawal pin code to withdraw funds via the app, you need to go to the Wallet tab - Withdrawal section and initiate a withdrawal.

You will be prompted to set up the pin code and then re-confirm it as mentioned in the next screenshots:


You can choose your 5 digit code which will be used for your future withdrawals.

Once this step is completed, you will see a confirmation screen as mentioned below:


Please remember to keep your code secure. In case you lost the code, please don't hesitate to contact the Support Team via chat for recovery.

To complete your first withdrawal via the app, press the Proceed To Withdrawal button. You will receive a confirmation code to your phone, please input it and tap Confirm as it is shown below:


After that, your withdrawal request will be accepted and processed once our Financial Department confirms the transaction.

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