Once you pass Identity verification on CEX.IO, you can:

You can find more details on the Limits and Commissions page.

Before you start verification:

Log in to your CEX.IO account in the mobile app, tap on Profile, and choose Verification.

To submit your verification application, you’ll need to provide:

To submit your Identity verification application, click Start and follow the steps below:

- Tap on the Country and choose one in which you currently living from the list plus the state or province. Users in the US should also indicate their county.
- If you are a US resident, enter your Social Security Number.
- Check that all the information you’ve provided is correct and tap Next.

- Select the country code and enter your phone number. A confirmation code will be sent to this number.

In the drop-down list, select the document you will use. If you choose an identity card or a driver’s license, specify the issuing country as well

Focus the phone camera on your identity document. This document should be valid and internationally recognized. It should be issued with Latin characters or with Latin transliteration of the main fields.

Make sure that all edges of the document fit in the frame on the screen and that details are visible, the system will automatically read it. Otherwise, you can take a snapshot manually.

If you are submitting a government-issued national ID card or driver’s license, take a photo of the front and back sides of your document.

Fill out the form with your personal information. It should be provided with Latin characters. If the form was filled automatically, check everything for accuracy and correct any fields if necessary. Once you’re ready, tap Next.

Enter the serial number, issuing country, and expiry date (if applicable) for the document you’ve provided. Once you’re ready, tap Next.

Now take a selfie while holding both your ID and the note next to your face. Make sure that all text is visible. Before submitting your selfie, make sure it meets the following requirements:

The app will take the selfie in landscape layout, so start by flipping your device horizontally (turn off portrait orientation lock if you use iOS or rotation lock if you use Android). You’ll see the screen divided into two parts. Your face should fit in the frame on the left and the documents you’re holding should be on the right. Once your face and documents are recognized, blink to take a photo.

You can also ask someone to take a photo for you. In this case, just switch to the rear camera.

There you go! Your Identity verification is now submitted.

If everything was submitted correctly, you’ll get an email about successful verification from our Compliance Officer within an hour. You can track the status of your application on the Verification page.

If you want increased limits and access to the bank transfer payment method, you can start Address verification right after you submit an Identity verification application.

Don’t hesitate to contact our Support team via chat if you have any questions. We’re ready to help 24/7.